Running a retail business is rewarding, but it's not easy. It's not just about hitting your daily or weekly sales target, but also learning how to manage your time, work smart, be organized, and get more things done in less time.
Here are tips to help you make better use of your time:
For most retail managers, an ordinary day at the store is often packed with unending to-do lists. Sometimes you feel so productive, and other times it feels like you haven't accomplished much even without having taken a break.
Managing your time effectively starts with identifying clear daily goals and prioritizing what's most important. Start by determining what tasks you must or should do, what you can do on another day, and can be delegated to other people.
Also, when making your to-do list, be as detailed as possible. For example, instead of writing "get some paperwork done", write "complete all purchase orders for the week."
When you create a time management plan, you must first identify your strengths that increase your business’ productivity. It's best to involve your staff in the planning as they may have valuable feedback or suggestions.
At the same time, you can monitor store performance to evaluate when your staff is less efficient and identify areas of improvements.
Keep in mind that there is no one-size-fits-all approach to creating a time management plan for a retail business!
Sometimes, it's not about what you do, but what you can stop doing that has the most impact on productivity.
List all of your daily tasks and identify which of these tasks can be delegated.
For example, if you spend half to an hour cleaning the store every day, consider hiring someone to do that. This way, you can free yourself up to seven hours per week and allocate your precious time to other things.
The same goes for repetitive tasks that are taking a lot of your time and energy. Instead of manually doing all of them, check if you can automate these tasks. Leverage technology to make your life easier.
Emails, texts, customer requests, etc - almost anything can distract your attention. Instead of shifting from one task to another or doing them all at the same time, hold yourself to a schedule.
When you're doing some deep work, for example, turn off your phone and close your email to not get disrupted. You can check them during your break.
By focusing your attention on one task at a time, you are not only making the most out of your time, but also allowing yourself to concentrate which ensures quality.
The best way to optimize workflows in your business is to train your staff so they become more efficient at handling their work.
When you equip them with skills and knowledge, you are confident about delegating tasks. Offer continued learning and development to your staff. Bear in mind that practice makes perfect.
We all know that time and money are the most valuable resources of a business. Manual time tracking isn't only ineffective, it's also time-consuming and expensive.
If you're looking to get more stuff done and increase your revenues, you should seriously consider implementing a time management system.
Time management systems may sound daunting but they are very useful in retail businesses because they allow owners and managers to have more control over how much time employees spend on different tasks. You can also improve your employees' morale and productivity by using time and attendance tracking systems.
As mentioned previously, automation saves you time and energy. Additionally, automating some of your operations can prevent costly human errors.
What tasks can you automate? There's actually a lot. You may consider automating return and refund processes, work schedules, payroll and employee performance, invoicing, store planning, inventory management, and more.
You can also automate customer support using chatbots and auto-replies for emails and other forms of customer communications.
Another task that's worth automating is retail marketing. Through automation, you can improve the effectiveness of your marketing campaigns while saving time. Some examples include automating personalized recommendations, customer retention campaigns, abandoned carts, and email receipts.
Even though it may sound counterproductive, scheduling short breaks throughout your workday is one way to boost your productivity and that of your employees.
Breaks are highly essential to employee morale, job satisfaction, and well-being. Taking quick breaks helps you re-evaluate goals, reduce stress, improve creativity and mental health, and boost employees' engagement.
Start with one 15-minute break in mid-morning and another in the afternoon. You will be surprised at how this strategy can make everyone in your store more productive.
Effective time management is essential to the success of your retail business. If you want your store to run as smoothly as possible, increase revenues, and lessen costs, you need to implement a time management strategy that works for your team.
Build your strategy around these tips so you can have more time on your hands and less weight on your shoulders.
About Margarita Nelson
Meggie is an HR Manager at AMGtime and a passionate Freelance Writer with ongoing curiosity to learn new things. She is deeply convinced that valuable experience sharing is key to business success. Meggie believes in a win-win formula and utilizes it on a daily basis in staff management.
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